Who's working for you.
Each crew member does one back-office job, every day, inside the systems you already use. You don't manage them one by one. You ask the Foreman.
The one you talk to.
Ask where a job stands, what's unbilled or whether an inspection cleared. Hand off a task and get a straight answer. Included on every plan.
The Collector
Works your unpaid invoices every day. Reminders and follow-ups until you're paid.
The Follow-Up
Follows up on every open quote so your repipes and water heater jobs don't go to the next plumber.
The Bookkeeper
Keeps your field software and QuickBooks in sync, so nobody types a job, invoice or payment in twice.
The Closer
Asks for the review after every job and points happy customers toward referrals.
The Concierge
Sends seasonal reminders to past customers, like water heater flushes, drain maintenance and backflow tests.
The Morning Brief
Cash, money still out, jobs that need you and what's stuck, in one read before your first call.
Your phones get answered. The follow-through is what slips.
There are good tools now for answering calls and booking jobs, and your field software keeps adding AI of its own. The crew works the part that comes after: getting paid, closing quotes and keeping the books straight, across every system you run.
| Option | What it covers | Who runs it |
|---|---|---|
| AI call answering | Answering calls, booking jobs | Software you set up |
| Your field software's AI | Work inside that one app | You and your office |
| Another office hire | Whatever they get to | You, as the manager |
| Foreman & Crew | Collections, estimates, books, reviews, repeat work, across all your systems | Us, with a named relationship manager |
Need something only your shop does?
We build custom crew members for the jobs specific to your operation, like sorting supplier invoices, coordinating subcontractors or after-hours intake. Each one comes with a written job description, sign-off on how it should work, and a 30-day fix warranty.
See what a crew could take off your plate.
Answer a few quick questions, then pick a time for a free 30-minute call with our team.